FAQ
The honest answers.
The questions we get most often. If yours is not here, email support@textmint.ai. We answer every message.
The basics
What is TextMint, in one sentence?
TextMint is an AI that builds you a real website from a WhatsApp chat, then helps you sell. It takes your orders, collects your payments, and keeps customers coming back.
Do I need a website if I already sell on WhatsApp?
A website makes you look serious and gives customers one link to see everything you sell. It also shows up on Google. WhatsApp and a website work best together: the site brings people in, WhatsApp closes the sale. TextMint sets up both.
How is this different from Wix or hiring a developer?
A developer takes weeks and costs a lot. Wix makes you build it yourself. TextMint builds you a real, custom site from one WhatsApp chat in about a minute, then helps you take orders and payments too.
Getting started
I am not techy at all. Can I still use TextMint?
Yes. If you can send a WhatsApp message, you can use TextMint. You tell it about your business in a normal chat and it does the building. There is no app to learn and no dashboard to figure out.
How long does it take to get my site?
About a minute. You tell TextMint about your business, it builds the site, and you approve it. Want to change a price or a photo later? Just text it and it updates for you.
Selling and payments
How do customers order from me?
Each product on your site has an Order on WhatsApp button. The customer taps it and lands in your WhatsApp with the order already filled in. You confirm and you are done. Nothing gets lost in your DMs.
How do I collect payment?
TextMint sets up a checkout that creates a payment link for each order and confirms the transfer landed before you ship. No more squinting at blurry receipts. For custom work like cakes, you can collect a deposit up front.
Will TextMint message my customers without me seeing it?
No. Anything that goes to a customer is a draft first. You get it on WhatsApp, read it in a few seconds, and reply YES to send, EDIT to change, or NO to skip.
Privacy and control
Is my data safe?
Yes. We never sell your data and we do not share your customer information. We follow Canadian privacy law (PIPEDA) and CASL. Read the privacy page for the full story.
Can I cancel?
Yes, any time. Reply CANCEL to TextMint and we close your account. Your site and your data stay yours.
Can I use my own domain name?
Yes. TextMint starts you on a free textmint.ai link so you can go live the same day, and you can connect your own domain name whenever you are ready.
Pricing
How much does it cost?
TextMint is free during launch. We are still setting the founding price, and we will tell you well before we ever ask for a card. No surprises.
Do you offer a free trial?
Right now the whole product is free to use during launch. Just text TextMint and start building. We will give you plenty of notice before any paid plan begins.
Still wondering?
Just text TextMint on WhatsApp. It is free during launch.
Start free